📅 Last Updated: 25 March 2025
1. Introduction
Welcome to Fund Bridge Pro ("Fund Bridge Pro", "we", "us", or "our"). Fund Bridge Pro is a loan and credit consultancy operating in India. This Privacy Policy explains how we collect, use, store, share, and protect your personal and financial information when you visit our website (fundbridgepro.shop), contact us, or use our services.
By accessing our website or submitting your details through our contact form, you consent to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our website and services.
2. Information We Collect
Fund Bridge Pro collects the following categories of information:
- Personal Identification Information: Full name, email address, mobile phone number, and other contact details submitted through our contact form or via direct communication.
- Financial Information: Income details, employment status, loan requirements, outstanding debts, credit score information, and other financial data shared voluntarily during consultations.
- Technical Data: IP address, browser type, operating system, pages visited, referral URLs, and session duration collected automatically via server logs and cookies.
- Communication Records: Records of your email, WhatsApp, phone, and in-person communications with Fund Bridge Pro for quality and compliance purposes.
- WhatsApp Consent Data: Your opt-in status for receiving marketing and promotional messages via WhatsApp from Fund Bridge Pro.
3. How We Use Your Information
Fund Bridge Pro uses your data for the following purposes:
- To assess your loan eligibility and match you with appropriate lenders from our partner network.
- To provide personalised financial consultancy, advisory, and loan facilitation services.
- To communicate with you about your enquiry, application status, and relevant service updates.
- To send promotional offers, financial tips, and marketing communications via email, SMS, or WhatsApp—only where you have provided explicit consent.
- To comply with applicable Indian laws, including RBI guidelines, the Information Technology Act, 2000, and DPDP Act, 2023.
- To analyse website usage and improve our services, user experience, and content.
- To prevent fraud, unauthorized access, and misuse of our systems.
4. Cookies & Tracking
Fund Bridge Pro uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us:
- Remember your preferences and session details.
- Analyse traffic patterns and page performance using tools such as Google Analytics.
- Deliver relevant content and advertisements based on your interests.
You may disable cookies through your browser settings; however, this may impact the functionality of certain features on our website.
5. Financial Data Handling
Fund Bridge Pro takes special care in handling your financial data. All financial information shared with us is:
- Transmitted over SSL (HTTPS) encrypted connections at all times.
- Stored in secure, access-controlled servers located in India.
- Shared only with relevant lenders, banks, or NBFCs strictly as required for loan facilitation, and only with your prior consent.
- Never sold, rented, or traded to third-party marketing companies.
- Retained for a maximum period of 36 months from your last interaction, after which it is securely deleted.
6. Data Sharing & Third Parties
Fund Bridge Pro may share your information with:
- Lending Partners: Banks, NBFCs, and financial institutions in our partner network strictly for loan application and processing purposes.
- Service Providers: Technology vendors, CRM systems, and communication platforms acting on our behalf under strict data processing agreements.
- Legal Authorities: Government bodies, regulators, or law enforcement when required by applicable Indian law or court order.
We do not sell your personal information to any third party for commercial gain.
7. WhatsApp Communication Consent
If you opt in to receive marketing and promotional messages via WhatsApp from Fund Bridge Pro, you consent to receiving information about loan products, credit tips, financial offers, and Fund Bridge Pro updates on the mobile number provided. You may withdraw this consent at any time by:
8. Your Rights Under DPDP Act 2023
As a data principal under the Digital Personal Data Protection (DPDP) Act, 2023, you have the right to:
- Access the personal data Fund Bridge Pro holds about you.
- Correct inaccurate or incomplete information.
- Request erasure of your personal data (subject to legal retention requirements).
- Withdraw any consent previously given for data processing.
- Raise a grievance with our Data Protection Officer.
- Nominate another person to exercise your rights on your behalf.
To exercise your rights, contact: privacy@fundbridgepro.shop
9. Data Security
Fund Bridge Pro implements industry-standard technical and organisational security measures including SSL encryption, firewalls, access controls, and regular security audits. While we take all reasonable precautions, no internet transmission is 100% secure, and we cannot guarantee absolute security.
10. Children's Privacy
Fund Bridge Pro services are intended for individuals aged 18 years and above. We do not knowingly collect personal data from minors. If we discover that a minor has submitted information, it will be deleted immediately.
11. Changes to This Policy
Fund Bridge Pro may update this Privacy Policy periodically. We will notify registered users of material changes via email or a prominent notice on our website. Continued use of our services after any update constitutes your acceptance of the revised policy.
12. Contact & Grievance Redressal
For any privacy-related concerns, requests, or complaints, please contact our Data Protection Officer:
We will respond to all privacy-related queries within 30 days as required under applicable law.